Returns Policy

Shipping Policy

We offer fast, reliable shipping to the UK and worldwide.

🇬🇧 UK Shipping

Off the shelf items are typically dispatched within 1-2 business days and will arrive according to the delivery service chosen. Printed and personalised items will require an additional 24-48 hours for processing.

Standard shipping: 5-7 days.

Tracked Priority: 2-5 days.

You’ll receive an email once your order has been processed for dispatch. If you don’t see it, check your spam folder — or get in touch with us and we’ll resend it.

Matisse iPhone case

🌍 International Shipping

We ship worldwide. Delivery times vary depending on your location, but most international orders arrive within:

  • 5–12 business days

Some remote regions may take a little longer depending on local postal services.


Order Processing Times

  • Orders are typically processed within 24–48 hours (excluding weekends or public holidays).

  • Once printed, we’ll carefully pack and ship your order as soon as possible.


Couriers We Use

We partner with trusted delivery services such as:

  • Royal Mail

  • An Post

  • DPD or your local national courier (for international deliveries)

Please note all times given are business days and exclude, weekends, bank holidays etc. Times are estimates only and may vary depending on time of year, courier load, etc.